support

Kranium - Dependable Support for a Proven SolutionAt Kranium, we offer you an advanced, powerful and user-friendly solution. At the same time, we also understand that the solution's power to transform your operations will remain a mere promise without the right kind of support. That is why we go the extra mile to provide high-quality support and service that covers user challenges, from end-to-end, including:

• Installation
• Implementation
• Training
• Troubleshooting
• Consulting
• Maintenance

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How do we ensure our support makes a difference to you? Here is the answer.

TO BEGIN WITH, WE SEE IT AS YOU DO…We have a twin-view of the solution – ours and yours. This ensures we approach support in exactly the same way that we architect the solution – with a user-centric view.

THEN, WE DO IT FOR YOU…In addition, we have extensive experience in architecting, implementing and supporting Kranium. As a result, we have a deep understanding of all user groups and the typical challenges they face. We handhold you and ensure your users actually use the solution.

FINALLY, WE MAKE IT COUNT.Our support and service is timely, fast, sensitive and effective. This ensures you are well and truly capitalizing on the power of the solution, at all times.